Refund policy

RETURN & REFUND POLICY

Last Updated: June 2026

At PaperLure, customer satisfaction is our priority. We are committed to providing high-quality notebooks and stationery products that meet your expectations. If you are not completely satisfied with your purchase, we are here to help.

30-Day Return Policy

We offer a 30-day return window from the date your order is delivered. During this period, you may request a return or refund for eligible products.

To qualify for a return, items must:

Be unused and in their original condition.
Be returned in the original packaging whenever possible.
Include all accessories, inserts, and documentation received with the product.

Free Returns

PaperLure provides free returns on eligible orders worldwide. Customers will not be charged any return shipping fees for approved returns.

Non-Returnable Items

The following items may not be eligible for return:

Personalized or custom-made products.
Gift cards.
Clearance or final sale items.
Products damaged due to misuse, negligence, or improper handling after delivery.

Damaged or Incorrect Orders

Please inspect your order upon arrival. If your item arrives damaged, defective, or if you receive the wrong product, contact us within 7 days of delivery.

Please provide:

Your order number.
Photos showing the issue.
A brief description of the problem.

Our team will review your request and arrange a replacement or refund where applicable.

Refund Process

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be processed to the original payment method. Depending on your financial institution, processing times may vary and may take several business days before appearing on your statement.